Job Details

CENTRAL TITLE DIVISION

Job Description:

OLD REPUBLIC TITL

Summary:

Responsible for all sales activities, from lead generation through close in an assigned territory. Develops and implements agreed upon Business Plan which will meet both personal and business goals of expanding customer base in the market area assigned. Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values. Performs all duties in accordance with Old Republic National Title Insurance Company policies, procedures, and guidelines and within all State and Federal regulations.

Essential Duties and Responsibilities:

• Maintains relationships with existing client base in collaboration with escrow officers and management
• Openness and willingness to lead and support associate sales efforts on all levels
• Identifies and converts qualified prospects to new customers to augment client base
• Lead Escrow offices and Escrow teams using consultative sales approach, bolstering business where/when needed
• Participate in Regional/Divisional collaboration calls and efforts with intent to contribute and lead Associate Sales Executives and other Sales Executives when possible and appropriate
• Using a consultative sales approach, analyzes existing and anticipated customer requirements and promotes consideration of title products to fulfill such requirements
• Prepares yearly business plans and/or other status reports as required by management
• Work in alignment with sales management and the National Marketing team to contribute new marketing strategies when possible and appropriate
• Present title and closing production procedures, administrative product information and demonstrations to clients
• Obtains and records detailed client profiles useful in the delivery of services to the client
• Conducts post-closing interviews to determine quality of services being delivered
• Attends sales meetings and calls as required
• Maintains high visibility in real estate community by representing the company at social/business functions; including but not limited to golf tournaments, industry meetings or seminars, real estate conventions, and through personal involvement in service groups and business organizations
• Maintains strict client confidentiality
• Exhibits a courteous, business-like manner and professional demeanor
• Acceptance of supervision
• Ability to get along with others in the workplace
• Determine and report competitor activities and market conditions to manager
• At a minimum, the ability to work from 8:30a.m. to 5:00p.m. Monday through Friday.
• Regular consistent attendance is required, that could include attendance at after hour Company events.
• Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.
• Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person.
• Must be personable, positive, and a professional representative of the Company.
• Perform other duties as assigned by supervisor.
• Complies with Company policies, procedures, regulatory requirements, and complete mandatory company compliance training by prescribed deadlines.

Knowledge and Skills Required:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite and Outlook.
• Ability to prioritize and handle multiple projects.
• Strong attention to detail and organizational skills.

Communication and Interpersonal skills:

• Excellent professional written, verbal, listening and communication skills.
• Must be a personable, positive, and professional representative of the company.
• Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, employees, supervisors, outside customers, and vendors. Lead by positive example.
• Ability to collaborate and interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.
• Actively listens. Is mindful of how body language, gestures and nonverbal communications are perceived.

Physical/Mental Demands:

• Overnight business travel by air and/or automobile may be required.
• Valid driver's license and auto insurance is required.
• Ability to work with confidential information.
• Ability to perform under pressure and be flexible with disruptions throughout the workday.
• Repetitive and continual typing motion is required.

Sedentary work: The majority of activity in this position involves sedentary work including sitting, standing, walking and the occasional need to lift or move objects.

In addition to the essential functions listed above, it is expected that all employees model the Company's commitment to a respectful, diverse, inclusive, and collaborative work environment at all times. Employees are expected to provide excellent customer service and consistently demonstrate a commitment to the Company's policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities. This document reflects the essential functions and most significant duties and responsibilities of the job and shall not be construed as a detailed description of all the work requirements that are inherent in the position.

Acknowledging below indicates that I have reviewed and discussed this job description with my supervisor and confirm that I understand the essential functions, duties and responsibilities of the position. I understand that management reserves the right to add or change the duties of this position at any time and that this in no way alters the at-will employment relationship.

We offer a competitive salary, and an excellent benefit package including health, life, and disability insurance; paid time off; and retirement plans

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer