Job Details

Join the Center for Public Management (OU CPM) at the University of Oklahoma and be part of a team dedicated to making a daily impact in the lives of Oklahomans. Located within the College of Continuing Education, OU CPM specializes in providing training, research, and consulting to enhance the efficiency and effectiveness of public sector agencies, staff, and community partners. Our focus is not only on professional and programmatic development but also on fostering a culture of growth and opportunity since 1994. If making a meaningful difference in public service excites you, OU CPM is where your passion meets purpose. The Customer Support Specialist will provide assistance and support of a public facing portal to state agency customers. Primary responsibilities include providing comprehensive customer assistance through inbound and outbound calls, needs assessments, utilize and navigate ticketing systems, assisting with portal and website registration and navigation. Other duties in...Specialist, Support Specialist, Customer Service, Technology