Job Details

Are you a tech-savvy individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy troubleshooting technical issues? If so, we have an exciting opportunity for you to join our team at My Privia as a Work From Home Technical Support/ Call Center/Customer Service Representative!**Job Overview:**As a Work From Home Technical Support/ Call Center/Customer Service Representative, you will be responsible for assisting customers with technical issues, providing product support, and delivering outstanding customer service over the phone. This internship position offers the flexibility of working from home while gaining valuable experience in a professional setting.**Responsibilities:**- Handle inbound customer inquiries and technical support issues via phone- Troubleshoot and resolve technical problems with products or services- Provide product information, pricing, and availability to customers- Document customer interactions and update customer records in the database- Escalate complex issues to the appropriate department for resolution**Requirements:**- Excellent communication skills and a friendly demeanor- Strong problem-solving abilities and attention to detail- Ability to work independently and manage time effectively- Previous customer service or technical support experience is a plus- Must have a reliable internet connection and a quiet workspace for remote workPlease note that My Privia complies with all relevant employment laws and regulations, including the prohibition of inquiring about an applicant's criminal background during the hiring process.**Salary Range:**$19 to $32 per hourIf you are looking to kickstart your career in the tech industry and gain hands-on experience in customer service and technical support, apply now to join our team at My Privia as a Work From Home Technical Support/ Call Center/Customer Service Representative!
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