Job Details

We're looking for a dedicated, people-focused Practice Manager!

Do you enjoy hands-on, solution-oriented, team management, serving as an ambassador for employees? At Interstate Equine Hospital, we are looking for a dedicated, people-focused Practice Manager with excellent human resource experience to join our team. This position will oversee all daily operations, including developing and implementing systems, policies, and processes needed to manage current and future activities. The ideal candidate will be able to multi-task in a fast-paced environment and interact with doctors, non-doctor personnel, and clients, handling various facets of the overall operations, including administering, executing, monitoring, and communicating Human Resources efforts and benefits. The Practice Manager position is open to candidates with a college degree in a related field and at least three years of experience.

The Practice Manager position is a critical role to our organization with a Monday through Friday schedule from 8:00 am to 5:00 pm and occasional work on weekends. Interstate Equine Hospital offers a comprehensive benefits package. Additionally, we provide access to many educational and collaborative opportunities, ensuring our team's well-being and professional growth.

If you're excited about joining a motivated team that provides the best care to our patients and excellent customer service to our clients, we invite you to submit a letter of intent and resume.

About Interstate Equine Hospital

Interstate Equine Hospital is a well-established practice with a passion for sports medicine that includes an impressive clinic with a large surgical suite, recently remodeled and expanded exam and treatment areas, and an indoor arena. The facility encompasses 20 stalls for hospitalized patients, including ICU and isolation stalls. Interstate Equine Hospital offers state-of-the-art equipment, including digital x-ray and ultrasound, and cutting-edge regenerative medicine technology, including IRAP, Stem Cell, and PRP Therapy, with an in-house Coggins lab. All while being supported by Interstate Equine Hospitals' exceptional staff.

Essential Duties and Responsibilities include the following.

• Manage all employees and operational processes (SOPs) to ensure consistency and unification in the overall operation.
• Promote a client-centered environment and facilitate programs and processes that meet client needs.
• Promote a cooperative working environment among staff members; understand the value of teamwork; show enthusiasm and willingness to perform as necessary to help the practice function as a unit.
• Review/approve timecards from automated time & attendance tracking and review bi-weekly payroll.
• Assist with weekly and monthly reporting and participate in monthly financial review.
• Assist with inventory management, cycle counts, and establishment of min-max standards.
• Manage/assist in preparing budgets, identifying innovative steps to improve efficiency, reduce expenses, and increase company profitability.
• Oversee/assist with compliance and regulatory matters, including controlled substance recordkeeping and reports, workplace safety, etc.
• Assist with administrative affairs, including negotiating vendor contracts, communicating legal matters, and managing liability claims.
• Assist with identifying individual and company performance measurements and implement appropriate incentive plans working with Lead Veterinarian and Human Resources.
• Assist with enhancing the public image and recognition of the Practice's name within the industry through branding initiatives, social media, community outreach, new business development, and strategic partnerships.
• Organize recruitment and placement of required employees, ensuring organizational structure and delegating tasks and responsibilities.
• Evaluate performance on an on-going basis with employees and handle, along with Human Resources, all disciplinary actions with employees when necessary.
• Assist in developing policies and coordinating activities with Human Resources, such as written job descriptions, interviewing, hiring, compensation, benefits, and training.
• Organize and conduct various weekly/monthly meetings involving Lead Veterinarian, Associate doctors, interns, and/or staff, including strategic planning sessions.
• Utilize practice management system effectively.
• Perform other duties as assigned.