[Customer Service / Remote] - Anywhere in U.S. / Up to $26.10 per hour / Benefits - As a Customer Care Specialist - Work From Home at AppFolio, you will: Serve as the direct link between our customers and the AppFolio Property Manager platform; Master product knowledge to provide accurate, effective troubleshooting and workflow guidance; Manage customer conversations daily across various channels (phone, chat, email, etc.); Deliver top-tier service while meeting or exceeding performance metrics; Log and document customer interactions thoroughly and professionally...Hiring Immediately >>