Job Details

Senior Associate/Product Manager Creative Production Capabilities

Become a part of our caring community and help us put health first. Humana is transforming its creative production ecosystem to support scalable, personalized, and compliant communicationsand we're looking for a product manager to lead that effort. As Senior Associate/Product Manager Creative Production Capabilities, you'll serve in a dual-hat role: owning the creative production capability roadmap while acting as an embedded expert within agile pods to accelerate asset creation and ensure alignment with enterprise standards. You'll define and manage tools, templates, and workflows that support efficient creative development across channels. This role is central to enabling intelligent, modular content experiences that drive member engagement and operational efficiency.

This role supports the development of creative production capabilities, including asset workflows, template management, and integration with content and orchestration platforms. You'll collaborate with brand, creative, compliance, and technology teams to ensure assets are reusable, scalable, and aligned with enterprise standards.

Key Responsibilities

• Capability Ownership & Roadmap Development
• Define and evolve the product roadmap for creative production capabilities, including platform features, asset workflows, and template libraries
• Manage tools such as Adobe Creative Cloud, Figma, and Adobe GenStudio to support scalable asset creation and reuse
• Partner with brand and creative teams to implement modular content strategies and standardized design systems
• Establish and promote best practices for version control, accessibility, and rights management
• Support integration with Adobe Experience Platform (AEP) and orchestration tools to enable seamless asset delivery across channels
• Embedded Pod Support & Cross-Capability Coordination
• Act as embedded support in agile pods, advising on creative feasibility, platform capabilities, and production workflows
• Partner with other capability owners (e.g., DAM, content management, personalization engines) to ensure creative assets are optimized for reuse and delivery
• Collaborate with compliance and accessibility teams to ensure creative outputs meet regulatory and inclusive communication standards
• AI Enablement & Innovation
• Collaborate with data science and engineering teams to evaluate and operationalize GenAI-assisted creative production, including automated asset generation and optimization
• Stay ahead of emerging trends in intelligent design systems, adaptive content, and creative automation
• Contribute to experimentation and innovation efforts that enhance creative efficiency and member experience

Impact

This role helps Humana deliver high-performing creative assets that are modular, scalable, and compliantsupporting smarter member engagement and enterprise marketing strategies.

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree or equivalent work experience in Design, Marketing, Communications, Information Systems, or a related field
• 35 years of experience in creative operations, product management, or MarTech
• Hands-on experience with creative production tools such as Adobe Creative Cloud, Figma, or GenStudio
• Demonstrated success in roadmap development, workflow optimization, and capability enablement
• Experience working in agile environments, ideally within a dual-hat or embedded pod model
• Strong understanding of creative governance, accessibility standards, and asset lifecycle management

Preferred Qualifications

• Experience in healthcare, insurance, or other regulated industries
• Familiarity with modular content strategies and design systems
• Exposure to Next Best Action (NBA) engines and real-time decisioning
• Understanding of AI/ML-driven creative automation, including GenAI-assisted asset creation
• Experience with scaled agile frameworks and cross-functional product collaboration
• Background in platform governance, experimentation, and capability innovation
• Interest in emerging technologies such as GenAI, intelligent automation, and adaptive design systems

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours 40

Pay Range $104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our