Job Details

Police Dispatcher

Job no: 492817
Work type: Regular Full-Time Staff
Location: Main Campus, Oklahoma City
Categories: Police

VP Area: Police

Department: Police

FLSA Status: Non-Exempt

Benefit Eligibility: Yes

Position Summary:

The Police Dispatcher receives incoming calls for police services, dispatches officers as appropriate, maintains records of communications and activities to support the safety of the campus community.

Preferred Qualifications:

• Two years of dispatching experience in police or campus law enforcement

• Demonstrate an attitude and behavior that reflects the values and mission of the department and University.
• Initiate outgoing and receive incoming telephone communications for the department.
• Orally communicate, in the English language, campus regulations, rules and policies to members of the campus community and visitors, and to orally communicate vital information to members of the department.
• Transmit and receive information from Police personnel via two-way radios.
• Maintain records of all communications to and from Police personnel regarding incidents, field activity, and other pertinent matters.
• Maintain and accurately tally officers' activity during an assigned shift.
• Oversee checking in and out of equipment to departmental personnel including maintaining inventory records.
• Provide administrative support as assigned by supervisors. Examples of support may include entering data into departmental databases and compiling information for reporting purposes.
• Other duties as assigned. Conditions of Employment:
• Must pass a pre-employment criminal background check.
• Must successfully obtain and maintain OLETS certification.
• Must successfully complete all internal police dispatch, and related training.

• Excellent writing skills without the use of auxiliary aids or services.
• Excellent oral communications skills, using the English language, without the use of auxiliary aids or services.
• Excellent computer skills, with proficiency in MS Word, MS Outlook, MS Excel, and MS Access within a Windows XP operating system.
• Ability to understand and apply concepts presented in training programs and procedures manuals, as evidenced by;
  
  • Successful completion of all tests within training programs.
  • Application of such concepts when dispatching.
• Ability to work with and cooperate with supervisory staff, officers, other dispatchers, and support personnel at all levels.
• Ability to react calmly and effectively in emergency situations.
• Ability to operate base unit and hand-held radio equipment. without the aid of any auxiliary devices.
• Ability to operate complex telephone and switchboard systems.
• Ability to accurately type radio logs at a speed of thirty-five words per minute, and to complete such typing by the end of each shift.
• Ability to perform assigned filing tasks as evidenced by:
  
  • Proper understanding of alphabetizing.
  • Organizing materials in a filing system.
  • Retrieving necessary information from files.
• Ability to compile an accurate tally of field activity using basic mathematical skills.
• Ability to pass a written test as established by the State of Oklahoma to become OLETS certified.
• Must be able to multi-task no less than three job related functions as enumerated in Duties and Responsibilities and Special Skills categories of this position description.
• Ability to work as scheduled, which may include nights, weekends, and additional shift to support the operations of the Police Department.

• Work is primarily indoors, but requires the incumbent to be in an outdoor environment when traveling between campus buildings or off campus.
• Because the Police Department functions 24 hours a day, 7 days a week, this position will work nights and weekends, as scheduled.
• Incumbent will be exposed to frequent noise caused by telephones, radios and office machines.