Job Details

The Airport Operations Support Specialist plays a vital role in ensuring that airport operations are safe, efficient, and compliant with governing regulations and standards. This position supports daily airport operations by assisting with customer service, airfield inspections, monitoring security protocols, coordinating with tenants and contractors, and responding to operations issues. The specialist works closely with airport staff and external airport affiliated groups, regulatory agencies and emergencies services to maintain a high standard of safety and customer service.

Duties include but are not limited to:

• Maintain office files, including confidential materials, ensuring proper organization and security.

• Prepare reports, logs, and documentation related to daily operations and regulatory compliance.

• Schedule appointments for office personnel and manage administrative details.

• Receive and route incoming calls, record messages, and respond to routine inquiries.

• Provide information regarding the location and availability of materials, resources, and services.

• Oversee the front desk, greet visitors and guests, and provide assistance as needed.

• Assist with responding to aircraft accidents, incidents, and emergencies, including associated reporting.

• Carry out responsibilities related to the Airport Emergency Plan.Coordinate airport operations activities with University departments and federal and state agencies as needed.

• Support the airport leadership team with event planning, clerical, and administrative tasks.

• Conduct safety inspections of the airfield, including runways, taxiways, signage, fences, gates, and other airport infrastructure, ensuring deficiencies are addressed.

• Monitor movement areas to ensure compliance with standard safety protocols and report safety violations for corrective action.

• Participate in coordination of snow removal, wildlife hazard management, mowing, and other seasonal airfield activities.

• Participate in on-call duty rotation.

• Performs other related duties as assigned.