Job Details

Customer Service Representative

Agency: Office of Management and Enterprise Services

Supervisory Organization: CAM

Job Posting End Date: Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Full/Part-Time: Full time

Job Type: Regular

Compensation: Salary is up to $37,730.00 based on education and experience.

Job Description: As a Customer Service Representative with OMES you will enjoy:

• Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
• A comprehensive benefit package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

Position Summary: This position is responsible for the daily processing of incoming and outgoing mail for the agency and other state agency customers and uses state-issued vehicles to cover three courier routes twice daily.

Key Responsibilities:

• Picks up, sorts and delivers interagency mail daily
• Processes and meters USPS mail for state agency customers
• Performs print bindery duties including bulk mail processing, inserting and collating
• Operates delivery vehicle
• Other duties as assigned

Physical Demands and Work Environment: While performing the duties of this position, the employee is frequently required to lift and/or move parcels and mail trays weighing up to 45 lbs. Traveling within the state is required.

Minimum Qualifications: Requirements include a High School Diploma or GED, and a valid driving license with a satisfactory driving record, and at least one (1) year of customer service and mail processing experience.

About OMES: The Office of Management and Enterprise Services provides excellent service, expert guidance and continuous improvement in support of our partners' goals. We are a highly qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible.

OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.

Equal Opportunity Employment: The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.