Job Details

Operations Manager

Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Working as a Operations Manager, you are responsible for overseeing day-to-day operations of Concessions and Premium departments. You will manage and lead a team of associates. You will be responsible for managing client relations, along with ensuring that the food offered to the customers is of superior quality. Additionally, you will be responsible for the following:

• Reconcile Not for Profit Group and Subcontractor payouts in an accurate and timely fashion.
• Track sales performance during events and provide post event financial analysis.
• Develop long term financial strategies for growth in stadium concessions and catering
• Monitor budgets for food and beverage operations, including game-day and event-specific budgets.
• Work closely with Purchaser to monitor and track invoicing, repair and maintenance and purchase orders.
• Ensuring accurate end of month inventory completion
• Supervising operations during the event and troubleshooting where needed
• Executes all menus, promotions and programs as outlined by the Assistant Director of Operations/Department Head in accordance with Levy standards
• Completion and processing of alcohol incident logs to identify recurring issues or trends
• Oversee completion of all sanitation and safety checklists as well as regularly auditing responsible alcohol safety logs.
• Assist in monthly theoretical reporting
• Supporting other properties and departments as demanded by the business
• Ensures that the food offered to the client, customers, and employees of the operation is of superior quality
• Maintains excellent relationships with employees, guests and Client as well as other departments within the operation

Preferred Qualifications

Minimum of Associate's Degree preferred Understanding of financial concepts Requires operations management experience with purchasing knowledge Excellent communication and computer skills are needed, including knowledge of MS Office products ServSafe Certified preferred

Benefits

Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Plan Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)