Atrium Hospitality - 2 West Reno Avenue - Responsibilities: Oversee front desk operations and be the go-to problem solver for guests and teammates; Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm; Support and train new front desk team members; Resolve guest issues quickly and professionally; Manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready