Job Details

DUTIES AND RESPONSIBILITIES:

• To provide guests with a winning experience in our dining venues through excellent service.
• Ensures the entrance of the dining room is attractive, clean, and well maintained.
• Notifies appropriate staff members when assistance is needed.
• Demonstrates an upbeat and outgoing demeanor while on duty.
• Ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.
• Promotes outstanding customer relations.
• Performs other related duties as may be assigned by reporting senior.

• High school diploma or GED preferred. Technical school or formal apprenticeship may be required.
• One to two years of work experience in job dealing in person and on the telephone directly with guests would be preferable.
• Requires knowledge and skills needed to safely prepare and serve alcoholic beverages in accordance with internal policies and external regulations and/or laws.
• Requires the knowledge, skills, and abilities to work with personal computers, point of sale systems, credit card/players club card systems, cash, etc.
• Must be knowledgeable in food and beverage sanitation, guest service, cash control policies, practices, and protocols.
• Must be able to work effectively with peers, staff members, and regulatory agency personnel.
• Strong written and oral communication skills required.
• Ability to solve problems and deal with a variety of situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.