J. C. Penney - - Responsibilities: Observe activities to detect theft, fraud, or suspicious activity; collect investigative evidence utilizing CCTV and observations from the sales floor.; Execute required Company investigation routines to identify and resolve theft, and properly document all stages.; Conduct external interviews in accordance with local laws and Company policy with customers and contractors suspected of theft.; Report suspected fraud to AP and/or Store leadership and document all records of apprehension and witness statements.; Provide emergency or critical incident response and assist with incident investigations and audits as needed.