Job Details

Office Administrator

Oklahoma City, Oklahoma

Jan-Pro of Oklahoma City is seeking a highly organized and proactive Office Administrator to support daily operations, franchise development, and administrative processes. This role plays a key part in maintaining office efficiency, supporting franchise owners (CBOs), and assisting with sales and onboarding efforts. The ideal candidate is detail-oriented, bilingual in Spanish, and comfortable managing multiple priorities in a fast-paced environment.

Key Responsibilities

Administrative & Office Support

• Answer incoming calls and serve as the first point of contact for visitors and walk-ins
• Maintain a welcoming and professional office environment
• Order and manage office supplies and materials

Franchise & Operations Support

• Prepare Franchise Disclosure Documents (FDDs), training manuals, and presentation packets
• Assemble and coordinate starter kits for new franchisees
• Track and maintain training completion records for CBOs
• Create and issue ID badges for franchise owners and their employees

Sales & Presentation Coordination

• Schedule, confirm, and support sales presentations and appointments
• Conduct Spanish-language presentations and follow up with prospective franchisees through the sales process
• Assist in onboarding new accounts and managing transfers

Data Entry & Systems Management

• Enter invoices into Sage from vendors and internal sources
• Input evaluations and inspection data into internal systems (MV)
• Maintain accurate records across multiple platforms including MV, Zuper, Sage, and shared drives
• Scan and upload contracts, agreements, and related documentation

Procurement & Vendor Coordination

• Order supplies and materials from approved vendors (Anchor, Staples, Home Depot, Sundance, ProTeam, etc.)
• Ensure timely delivery of materials for office use, customers, and franchise owners

Communication & Team Coordination

• Update internal tracking boards and notify team members of new accounts, specials, and updates
• Maintain organized digital and physical filing systems

Qualifications

• Bilingual in English and Spanish (required)
• 1+ year(s) of administrative or office support experience
• Strong organizational and multitasking skills
• High attention to detail and accuracy
• Proficiency in Microsoft Office and comfort learning new systems (Sage, Zuper, etc.)
• Excellent communication and customer service skills

Preferred Skills

• Experience supporting sales teams or franchise operations
• Familiarity with CRM or operational systems
• Ability to work independently and manage competing priorities

What We Offer

• Competitive pay
• Supportive and team-oriented environment
• Opportunity to grow within a fast-paced, service-driven organization