Job Details

We're Hiring: Epic Client Systems Administrator (Remote – U.S.)

Ready to grow your Epic expertise in a meaningful way? We're looking for a driven Epic Client Systems Administrator to help support and optimize enterprise healthcare systems. If you enjoy tackling technical challenges, collaborating across teams, and ensuring critical systems run smoothly, this could be a strong fit.

?? Location: Remote (U.S.-based)

?? Not eligible for candidates in: AK, CA, CO, CT, HI, MA, NV, NY, OR, WA, VT or Washington, DC,

?? Employment Type: Full-time, direct hire

?? What You'll Do:

In this role, you'll support and maintain Epic client systems across multiple environments, including production, reporting, training, and disaster recovery.

• Install, configure, and maintain Epic client systems and servers
• Monitor system performance and troubleshoot issues with root cause analysis
• Manage system upgrades, patches, and enhancements
• Handle backups, restores, and disaster recovery processes
• Support Epic Hyperspace in Citrix/VDI environments
• Maintain system security, access controls, and compliance
• Collaborate with infrastructure, network, and security teams
• Assist with high availability planning and failover testing
• Develop and maintain technical documentation and runbooks
• Serve as an escalation point for complex technical issues

??? What You Bring:

• 1–2 years of experience with Epic client systems or similar roles
• Strong knowledge of Windows Server environments and virtualization
• Hands-on experience supporting Epic Hyperspace (deployment, upgrades, troubleshooting)
• Experience with Citrix or VDI platforms (VMware Horizon is a plus)
• Solid scripting and troubleshooting abilities
• Familiarity with ITSM tools such as ServiceNow
• Strong communication and documentation skills
• Ability to work both independently and within a team

?? Requirements:

• Bachelor's degree in Information Systems, Business, or a related field
• Epic Client Systems Manager Certification (required)

?? Work Setup:

• 100% remote role within the U.S.
• Standard working hours with participation in an on-call rotation (including occasional evenings/weekends)

?? Compensation:

• Competitive salary starting at $82K+ with potential incentives

?? Why Consider This Role

You'll be supporting systems that directly impact patient care while building deep expertise in a highly specialized area. It's an excellent opportunity for someone early in their Epic career who's ready for more ownership and technical growth.

Interested? Apply now or reach out to learn more.