Job Details

Workplace Facilitator (Trainer)

Midland Mortgage Training, a division of MidFirst Bank, designs, develops, and delivers high-quality learning experiences that enable employee growth, strengthen leadership capability, and support business performance. Our team partners closely with the business to create meaningful, learner-centered solutions that make a real difference, from a new employee's first days to a leader's continued development. The Workplace Facilitator (Trainer) plays a critical role in shaping the employee learning experience by delivering engaging instructor-led training and contributing to the development and deployment of impactful curriculum. This role serves as a visible ambassador of MidFirst Core Values and helps ensure learning solutions are consistent, relevant, and effective across onboarding, professional skills, and manager-level development.

Facilitates instructor-led classroom and virtual training for a wide range of audiences, including new employees, experienced individual contributors, and people leaders. Delivers dynamic, interactive learning experiences that promote engagement, retention, and real-world application while creating an inclusive, learner-focused environment. Adapts facilitation techniques to meet the needs of diverse audiences, roles, and learning modalities. Contributes to the design, development, and continuous enhancement of instructor-led training curriculum, including facilitator guides, participant materials, and job aids. Partners with Midland Training team members and key stakeholders to align content with business priorities, learning objectives, and MidFirst standards. Supports successful deployment by ensuring materials are accurate, current, and ready for effective delivery, and provides feedback from facilitation experience to continuously improve course quality and learner impact. Consistently exemplifies MidFirst Core Values through professionalism, integrity, respect, and collaboration. Demonstrates a learner-first mindset and a strong commitment to excellence in facilitation, curriculum development, and daily interactions. Serves as a role model for engagement, accountability, and continuous learning.

Position Requirements:

• 3 years' experience facilitating training classes - new hire, on-the-job, manager, interpersonal skills, etc.
• Bachelors degree in Adult Education or related field
• Demonstrated experience with Learning Management Systems
• Ability to build strong relationships at all levels within the organization to ensure transfer of training
• Strong project and time management skills
• Advanced verbal and written communication skills
• Experience in financial services preferred but not required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.