Job Details

Account Manager, ClaimsXM - Remote/Nationwidelife insurance, paid holidays, sick time, tuition assistance, 401(k)Apr 23, 2026About YouYou are a person who loves is passionate about developing and nurturing strategic partnerships and clients, serving as a trusted advisor, and aligning solutions with their overarching business goals a hosted payer health care system. In the role of ClaimsXM Account Manager, you will be responsible for various team policies and targets, engaging with internal and external teams for effective outcomes.About The PositionCollaborate with internal and external stake holders ensuring alignment of prioritiesManage the day-to-day relationship with clients, building and maintaining strong working relationshipsPoint of contact regarding all client inquiries. Liaise with clients regularly (responding to briefs, attending meetings, status reporting, information seeking, managing milestones and approvals)Develop an understanding of the brand and take responsibility for ensuring output is accurate, compliant and of the highest qualityIdentify and manage risks and issues for both current and future initiatives, escalating where requiredMonitor performance, contracts, budgets including but not limited to project health and report on KPI's regularlyMinimum RequirementsMinimum three years of working in a position within the healthcare industry with client facing communication responsibilitiesBachelor's degree in communication or similar related field preferred. In lieu of a degree a minimum of 7 years of experience will be consideredCalm and pragmatic, with a can-do attitudeAbility to multitask in a fast-paced environmentAptitude to convey information clearly, listen actively, and respond thoughtfullyMaintaining a professional demeanor and representing Signature Performance/ClaimsXM effectivelyAbout the BenefitsWhen you are a member of Signature Performance, you are a part of a solutions-based organization where the values of passion, integrity, courage, and respect are the driving forces behind all our decision-making. We trust you to do important work and bring the best version of yourself to work every day, so we want to help you achieve a work-life balance while consistently challenging yourself. Signature believes in fully developing each one of our Associates. Our performance-driven philosophy boasts competitive pay and additional position specific incentives, where world-class training and development, resources, and events drive our award-winning culture where everyone thrives.Health InsuranceFully Paid Life InsuranceFully Paid Short- & Long-Term DisabilityPaid VacationPaid Sick LeavePaid HolidaysProfessional Development and Tuition Assistance Program401(k) Program with Employer MatchSecurity RequirementsU.S. Citizenship or naturalized citizenship is required for this position.All work on all position at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.Work Schedule Monday through Friday, 8am to 5pm CST (Standard Operating Business Hours). Compensation Range $110,000-$130,000/annually. Position Type Full Time.#J-18808-Ljbffr