Job Details

Job Title

Program Specialist

Job Summary

This position is located in the Utilities Enterprise System Division of the Utilities Department within the City of Oklahoma City. This job includes professional and management occupations requiring extensive courses of study (typically four or more years education, degrees, professional certification and/or licensing) or some combination of education and experience in related types of work. The employee may perform as a specialist, team lead or functional supervisor; manage special projects or professional program functions or activities, conduct research, audit or monitor program functions and activities, exchange information, and perform professional, technical or operational tasks using skill, knowledge and ability acquired through prolong educational courses of study. Knowledge of organizational, managerial, and administrative concepts and principles of the designated profession, skill in research principles and practices, and specialized knowledge of specific professional occupations including: engineering; architecture; accounting; urban planning; legal or technical advisors; scientists; supervisors; and other management professionals; may be required to fully function in the assigned position. Ability to travel is required.

Preferred Qualifications

• Actively pursuing a degree in IT or Computer Science, or those with certifications such as CompTIA A+.
• Experience with the installation, configuration and troubleshooting of client computer hardware, peripherals and existing enterprise operating systems for desktop and mobile devices.
• Knowledge of best practices in providing technical support to an enterprise workforce.
• Knowledge of standard Project Management methodologies used to implement multi-tier systems, including hardware and application components.
• Knowledge of Power BI reporting.

Other Details

Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card.

Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire. If you are unsure of your rehire status, please contact the Human Resources Department at (405) 297-2530. If your rehire status has been coded "Not Eligible," "Eligible 3," or "Conditional," you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division.

Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.

If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants.

If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test. A copy is also available at the links below:

HRB 25-01 Drug and Alcohol Testing Procedure

If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.

AN EQUAL OPPORTUNITY EMPLOYER

If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling 405-297-2530. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, religion, sex (including pregnancy, actual or perceived sexual orientation, and gender identity and/or expression), national origin, age, disability (mental or physical) and genetic information (including family medical history).