Job Details

We are currently looking for aPart Time 38 Security Dispatcherto join our team located at Riverwind Casino.Summary: Dispatches all requests for assistance at a facility level concerning all daily operations. Alert Security Officers, facility personnel, and the management team through proper radio channels of facility needs.Responsibilities:Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiencyCompletes all training and development requirements and participates in continuing education opportunitiesWorks in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all typesMaintains a clean, organized work area and ensures a safe environmentMaintains and promotes professionalismPunctual and consistent in meeting start time, work schedule, attendance and other assigned work time metricsAdheres to Chickasaw Nation dress code standardsMaintains knowledge of and follows all rules, regulations, policies and guidelines for assigned areaDispatch all facility personnel to include but not limited to Lighthorse Police, emergency medical, and local fire department as requested by the security or management teamContacts Security Officers by radio of any alerts received through the casino based software system including top prize payouts, machine tilt, machine open, or patron requesting assistanceRecords all Security employee call-ins and submit to proper security managementLogs all dispatch calls (incoming/outgoing) and or electronic alertsPerforms all other duties as assignedCompetencies:Able to follow instructions, both written and oralEnsures complianceAble to adhere to all scheduling and attendance requirementsAbility to maintain a high level of confidentiality in all mattersHonesty, truthfulness, reliability, accountabilityAble to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelinesRead, understand, apply, and retain knowledge of Title 31 subject matterWorks well within a teamAble to verbally communicate in a professional and positive manner with other team members, departments, guests and managementWrites effective communications with team, departments, guests and managementKeeps written recordsSkills:Basic Computer skillsPrinters and scannersAccurately type 25 words per minuteExperience:No prior experience requiredEducation:High School, GED or EquivalentCredentials:Essential:Phase IPhase IIStandard Driver's LicenseMinnesota Multiphasic Personality Inventory (MMPI)Nonessential:Phase IV unless prohibited (e.g. Hospital)Working Conditions:Essential:NoisyTeam-orientedComputers, printers, phonesCommunications phone, computerCommunications written, verbalPass pre-employment drug testSometimes bend, kneel, stoop, push, reachSometimes climb stairsHand-eye coordination, reach and graspManual dexterityOperate normal office equipmentSometimes lift and or carry up to 50 lbsModerately strenuous workSitting up to 100% of shiftSometimes work in small or cramped areasStanding up to 50% of shiftVisual acuity for detail, distance, color, depth perceptionWalking up to 50% of shiftMay work day shiftMay work evening shiftMay work holidaysMay work night shiftMay work rotating shiftsMay work weekend shiftTrainingIt is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.Mission, Vision & Core ValuesMission:To enhance the overall quality of life of the Chickasaw people.Vision:To be a nation of successful and united people with a strong cultural identity.Core Values:The Chickasaw PeopleCultural IdentityServant LeadershipSelflessnessCan Do AttitudePerseveranceStewardshipTrust and RespectLoyaltyHonesty and IntegrityTeamwork#J-18808-Ljbffr